Privacy Policy

This privacy policy describes how calspascharlotte of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspascharlotte") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspascharlotte, whether through your use of any calspascharlotte website (each, a "calspascharlotte Website"), your offline submission of PII to calspascharlotte, your submission of PII to one or more third parties for transmission of the same to calspascharlotte, your direct messages through social media to calspascharlotte, or otherwise. calspascharlotte encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspascharlotte Website, whether to submit PII to calspascharlotte, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspascharlotte Website or otherwise submit your PII to calspascharlotte.

You can browse parts of each calspascharlotte Website without telling calspascharlotte who you are. If you choose to provide calspascharlotte with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspascharlotte May Collect

calspascharlotte may collect any of the following information regarding you:

Personal Information
calspascharlotte may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspascharlotte' products or services, and your shopping preferences.
Non-Personal Information
When you visit a calspascharlotte Website, calspascharlotte may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspascharlotte.
Cookies
When you visit a calspascharlotte Website, calspascharlotte may send a small text file to your computer called a "cookie" that identifies your browser to calspascharlotte' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspascharlotte in connection with your use of a calspascharlotte Website does not give calspascharlotte access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspascharlotte, certain portions of each calspascharlotte Website may not work properly during your visit to that website.

What calspascharlotte May Do With Information It Collects

How calspascharlotte may use your PPI:

calspascharlotte May Use The PII You Provide For Any Of The Following Reasons:

To contact and communicate with you regarding your use of a calspascharlotte Website
To respond to your questions
To process a request you may make for information or materials
To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspascharlotte, its affiliates, and/or its partners
To assist you with products you have acquired through calspascharlotte and/or to provide you with warranty services respecting such products
To contact you for market research purposes, including, without limitation, the potential customization of a calspascharlotte Website according to your interests
To improve a calspascharlotte Website, to improve calspascharlotte' products and services, and to provide the products, services, and customer support you may want
For internal record keeping
To contact you for market research purposes, including, without limitation, the potential customization of a calspascharlotte Website according to your interests
To compile statistical records and other aggregate data about usage of a calspascharlotte Website in a way that does not personally identify you but that allows calspascharlotte to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspascharlotte may hire third parties to help it collect and analyze such statistical data, and calspascharlotte may share such data with third parties for this purpose.

How calspascharlotte May Use Non-Personal Information And Cookies

calspascharlotte may compile data regarding your usage of a calspascharlotte Website and may analyze traffic log cookies to identify which calspascharlotte Website pages you have visited. Such data may help calspascharlotte provide you with a better calspascharlotte Website by enabling calspascharlotte to monitor which pages you find useful and which you do not.

Children

calspascharlotte does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspascharlotte' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspascharlotte Website or otherwise. If calspascharlotte learns of calspascharlotte' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspascharlotte will remove this information from the database in which calspascharlotte stores it.

Security

calspascharlotte treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspascharlotte' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspascharlotte. Although calspascharlotte works hard to protect the privacy of all PII over which calspascharlotte has control, calspascharlotte does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspascharlotte will always remain private. Your submission, whether direct or indirect, of PII to calspascharlotte is therefore done at your own risk.

Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspascharlotte may disclose your PII to (a) any calspascharlotte affiliate, (b) any calspascharlotte subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspascharlotte or by any calspascharlotte affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspascharlotte or by any calspascharlotte affiliate or subsidiary. Any of these entities may use the PII you provide to calspascharlotte to contact you regarding products and/or services you acquired from calspascharlotte or to discuss products and/or services calspascharlotte or any calspascharlotte affiliate or subsidiary may have to offer you or in which you may be interested. calspascharlotte may also disclose your PII to any service provider that assists calspascharlotte in operating any calspascharlotte Website and in conducting calspascharlotte' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspascharlotte does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspascharlotte may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspascharlotte, of any calspascharlotte affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspascharlotte or of any calspascharlotte affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspascharlotte or of any calspascharlotte affiliate or subsidiary with any third party.

Disclosures At Your Request

calspascharlotte may share your PII with third parties to whom you explicitly ask calspascharlotte to send your information.

Links To Other Websites

Each calspascharlotte Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspascharlotte Website, calspascharlotte (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspascharlotte strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspascharlotte Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspascharlotte or remove your PII from calspascharlotte' database, in your inquiry please specify sufficient information such that calspascharlotte is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspascharlotte Website or by submitting PII to calspascharlotte, you consent to calspascharlotte' collection and use of PII consistent with this privacy policy. calspascharlotte reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspascharlotte. If calspascharlotte modifies this privacy policy, (a) calspascharlotte will post the revised privacy policy on each calspascharlotte Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspascharlotte 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.